💸 Refund Policy
Effective Date: [20/02/2025]
At Wiselic, we are committed to delivering high-quality educational experiences. If you are not fully satisfied with a course or subscription, we’re here to help.
🔁 Eligibility for Refunds
You may request a refund under the following conditions:
- Courses: Refund requests must be made within 5 days of purchase and the course must have less than 20% progress completed.
- Live Classes: Refunds are available only if the request is made at least 24 hours before the class begins.
- Subscriptions: Monthly or yearly subscriptions are non-refundable after activation, but you can cancel future billing at any time.
❌ Non-Refundable Cases
We do not offer refunds for:
- Courses that are fully completed
- Refund requests made after 5 days
- Downloaded course content (unless otherwise stated)
- Promotions or discounted bundles (unless otherwise stated)
📩 How to Request a Refund
To initiate a refund request, please contact our support team at:
- Email: care@wiselic.com
- Phone: +971-52-8927-527
Please include your full name, email address, order ID, and a brief explanation for your request.
⏳ Processing Time
Approved refunds will be processed within 7–10 business days to the original payment method.
🛠️ Need Help?
If you have questions about our refund policy or need assistance with a specific issue, feel free to reach out.